Account Executive

Summary

Join BigCommerce's growing sales team as an Account Executive – Inside Sales (Remote)! This role focuses on driving new and expansion revenue by acquiring new clients and managing existing mid-market accounts within an assigned geography. You will be responsible for preparing sales materials, acting as the primary customer contact, managing complex sales cycles, and maintaining a CRM. Success in this position requires a proven track record of exceeding sales quotas in a fast-paced technology environment. The role offers a competitive salary and the opportunity to contribute to a dynamic and inclusive company culture.

Requirements

• 2+ years in a high volume, fast-paced inside sales environment in a technology organization
• Proven history of consistently beating sales quotas and objectives
• Excellent written/verbal communication and customer relationship skills
• Ability to manage sensitive client information while maintaining strict confidentiality

Responsibilities

• Drive sales revenue through new client acquisition, selling to accounts within an assigned geography
• Own expansion selling (cross-sell and up-sell) after opportunities are uncovered by Customer Success Managers or Technical Support; will spend a minority of time hunting for opportunities within existing Mid-Market accounts
• Own landing new accounts; accountable for an organic quota
• Prepare proposals, contracts/agreements, and sales presentations, educating clients on the BigCommerce value proposition
• Act as the main point of contact for customers regarding ongoing business requirements and issues
• Manage complex sales cycles involving multiple partners and stakeholders
• Resolve customer inquiries, problems, and complaints to maximize customer satisfaction
• Maintain a CRM with a high volume of leads and effectively manage an account set, keeping detailed and accurate notes of all sales-related activities

Preferred Qualifications

• Experience in eCommerce
• Self-driven, results-oriented outlook

Benefits

Targeted salary range $96,900 — $163,875 USD