Account Executive

Summary

Join Bobtail, a company dedicated to improving supply chain efficiency, and contribute to a team-oriented environment that values collaboration and innovation. As a Sales Representative, you will manage inbound inquiries, nurture leads, and convert prospects into clients. You will need 3-5 years of sales experience, fluency in English and Spanish, and a proven track record of exceeding sales quotas. The role requires strong communication skills, CRM usage experience, and the ability to build lasting customer relationships. Bobtail offers a flexible work-from-home arrangement, paid time off, parental leave, and a monthly mental health break day.

Requirements

• 3-5 years of experience in Sales
• Bilingual, fluency in both languages is a must (English and Spanish)
• Proof of meeting or exceeding Sales quota in the last job
• Ability to quickly learn in a fast-paced environment
• Consistent track record of achievement and hitting quotas
• Confidence, as well as strong verbal & written communication skills when interacting with clients
• Ability to discover and understand customer needs and propose solutions
• Dependable team player
• A motivated, driven, self-starter… We love those with grit and accountability!
• You must own a modern laptop with a working camera that is not older than 3 years old
• Internet Speed of 50 Mbps is required

Responsibilities

• Manage and respond to a large number of inbound inquiries via phone and email, ensuring timely and professional communication
• Engage with prospective customers who initiate contact, nurturing leads through effective communication and relationship management
• Demonstrate the ability to manage a high volume of calls, providing accurate information and solutions to customer inquiries and concerns
• Respond to and follow up on a high volume of inbound emails, ensuring customer needs are addressed promptly and efficiently
• Diligently log all interactions and maintain detailed records of communications in the CRM system to ensure seamless follow-up and account management
• Address customer questions, resolve issues, and provide support during the sales process to enhance customer satisfaction and conversion rates
• Convert prospects & leads into Bobtail clients
• Collaborate as a team to accomplish individual, team, and company-wide goals
• Maintain a pipeline of leads and opportunities using our CRM (Salesforce)
• Effectively use other sales tools to track progress and improve your performance
• Learn about each client’s needs, industry, and competitors
• Build long-lasting, mutually beneficial relationships with prospects and clients to create a better customer experience
• Follow up with prospects throughout the sales cycle to continue nurturing them
• Present the value of Bobtail products and services to prospects
• Stay current on company offerings and industry trends

Preferred Qualifications

• Software as a Service (SaaS) is a plus
• US Trucking Industry knowledge is a plus
• CRM usage experience is preferred (Salesforce is a plus)
• Start-up experience is a plus
• Bachelor’s degree preferred
• Sales or business education/certification preferred
• Completed studies preferred

Benefits

• Monthly Mental Break Day
• Paid Time Off
• Work from home (or wherever)
• Parental leave