Account Executive

Summary

Join Figment, a leading provider of Web3 blockchain infrastructure solutions, and contribute to the growth of the decentralized future. As a Sales Representative based in Hong Kong, you will drive business growth in the APAC region, selling Figment's staking services. You will be responsible for lead generation, sales target achievement, customer relationship management, and collaborating with cross-functional teams. This role requires 5+ years of relevant experience, a proven track record in sales, and familiarity with crypto/blockchain. Figment offers competitive benefits, a focus on personal career development, and a positive work culture. Compensation details will be discussed during the interview process.

Requirements

• 5+ years of relevant experience
• Based in Hong Kong
• Past success of working with monthly, quarterly and annual sales targets
• Demonstrated success meeting/exceeding quarterly and annual new business sales targets and scaling a tech or fintech sales initiative
• Proven track record of filling the sales funnel with qualified leads and nurturing those leads through the sales cycle
• Proven track record of inbound/outbound lead generation and filling the sales funnel with qualified leads and/or experience managing and maintaining customer relationships
• Success in driving customer expansion and advocating internally for customers’ unique needs
• Experience using CRM tools to track leads and new opportunities
• Keen interest in crypto/blockchain with a familiarity of staking
• Self-starter who is excited at the prospect of growing a business in a fast developing sector. Someone who is ready to get involved with every stage of the sales cycle
• Pragmatic and solutions-oriented: always looking for more efficient and effective ways to do things
• Results oriented individual with a high EQ and love working with a growing team
• Track record of customer advocacy. This is an evolving space and you will be on the front lines

Responsibilities

• Understanding Figment’s business, reviewing leads and qualifying potential opportunities to curate prospects and build qualified leads into the sales funnel
• Driving business growth in Hong Kong and throughout the APAC region and selling Figments staking services across all networks
• Contributing to achieving and exceeding sales targets including growing number of new customers by vertical, assets staked & revenue earned
• Assisting with relationship management for the region, provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle
• Building and improving sales collateral to support pitches
• Assisting with inbound customer requests and track and help resolve customer pain points and queries
• Driving customer satisfaction practices to increase retention and drive upsell opportunities
• Advocating for customer needs within the organization, working closely with product development sales and support teams and share trends and feedback from customers and prospects
• Working with Customer Success to help keep customers informed about product updates, new features, and industry best practices
• Assisting with competitor analysis in the region to better understand the differences in products and services being offered by staking providers in the region
• Helping attend and coordinate events throughout the APAC region as appropriate
• Partnering closely with team members in APAC, EMEA and North America to ensure operational excellence and that Figments brand and values are positively reflected locally

Preferred Qualifications

Experience in the APAC region

Benefits

• Competitive benefits
• Focus on personal career development
• Positive work culture