Account Executive

Summary

Join Hubtype as an Account Executive (AE) and drive revenue by identifying, engaging, and closing strategic opportunities in priority markets. Focus will be on large and mid-market organizations across various sectors, engaging high-level decision-makers. This consultative sales role requires understanding business challenges, aligning with buyer personas, and demonstrating Hubtype's measurable impact. Responsibilities include managing full-cycle sales opportunities, building strategic plans for named accounts, leading discovery conversations, crafting personalized pitches, navigating complex buying groups, forecasting pipeline and deal status, and staying informed on market trends. The ideal candidate will have 3+ years of B2B SaaS sales experience, proven ability to sell to mid/large enterprises, strong knowledge of CX and messaging platforms, and excellent communication skills. Spanish and English fluency is essential.

Requirements

• 3+ years of experience in B2B SaaS sales, ideally with a consultative or solution-selling approach
• Proven ability to sell to mid/large enterprises with multiple stakeholders
• Strong knowledge or curiosity about CX, messaging platforms, automation, and AI
• Excellent discovery, storytelling, and closing skills
• Full business proficiency in Spanish (native level preferred), as this role will focus on Spain and LATAM
• Full business proficiency in English is also essential to support opportunities in other geographies

Responsibilities

• Manage full-cycle sales opportunities from lead to close
• Drive opportunities from SDR handoffs, inbound interest, and self-sourced leads (with SDR & GTM Engineer support)
• Build and execute strategic plans for named accounts
• Engage C-level and senior decision-makers such as: Head of Customer Experience, Director of Digital Channels, Chief Digital Officer, Innovation / Transformation Leads, Marketing & Clienteling roles (in lifestyle/retail)
• Lead tailored discovery conversations to uncover pain points around scalability, channel fragmentation, and low automation
• Map Hubtype’s value to business outcomes (e.g., reduced voice traffic, higher automation rates, CX improvements)
• Collaborate with GTM Engineers and marketing to craft personalized pitches, backed by relevant use cases and ROI data
• Articulate the benefits of Hubtype’s platform: Automation of up to 80% of interactions via WhatsApp & webchat, Rich UX with webviews for complex use cases (e.g. order tracking, booking, claims), Scalable, GDPR-compliant, enterprise-ready infrastructure
• Navigate complex buying groups, manage multiple stakeholders, and align internal resources across Sales, Product, and Marketing
• Accurately forecast pipeline and deal status using Hubtype’s CRM (Salesforce)
• Stay informed on messaging trends, market shifts, and competitor activity
• Act as the voice of the customer—sharing feedback with Product and Marketing to strengthen positioning and roadmap relevance

Preferred Qualifications

• Experience selling in verticals like e-commerce, retail, telco, or financial services is a plus
• Following soft-skills: Curiosity & Self-Driven Learning, Adaptability & Tech Agility, Proactivity & Outcome-Driven Mindset
• Catalan language proficiency will be strongly valued given (however not mandatory) our engagement with clients in Catalonia and broader expansion in the region

Benefits

• 29 days of holiday per year, plus national holidays
• Fully remote policy and very flexible working – we trust you to get the work done
• 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects or reading books, that’s up to you
• Attractive Benefits & Perks Plan, centered in Learning&Development
• Workstation budget for make great work happen at home