Account Executive

Summary

Join Instrumentl, a mission-driven startup, as a remote Account Executive and become the face of our brand for prospective nonprofit customers. You will play a key role in shaping the future of the Sales team, working directly with the AE Sales Manager and Head of Sales. This position involves delivering 1:1 concierge onboarding and consultative sales experiences to Executive Directors, Development Directors, Grants Managers, and grant writing consultants. You will help nonprofits leverage Instrumentl to achieve their fundraising goals faster. As a fully distributed company, this role requires someone based in the continental US. Instrumentl offers a competitive salary, benefits, and the opportunity to work with awesome nonprofits.

Requirements

• Have 2+ years of experience in a high-velocity customer-facing role, e.g. sales, customer success, onboarding, or implementation at a SaaS company (or in a similar environment)
• Be driven to solve the actual, underlying problem for customers, especially problems that go unsaid
• Make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
• Understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
• Pride yourself on your ability to communicate complex topics easily in person and in writing
• Want to take control of your own success and build on the processes already in place
• Be warm and approachable, and genuinely enjoy communicating with others
• Have used tools like G Suite, Zoom, Slack, and Close.io, and pride yourself on adopting new technologies quickly

Responsibilities

• Become an expert on grants/institutional fundraising
• Take 40-50 30-min onboarding sessions per month
• Build a portion of your own pipeline through warm outbound
• Upgrade our customers’ institutional fundraising workflows and help them love the Instrumentl brand
• Experiment with new onboarding flows and sales pitches to accelerate growth
• Follow up with prospects and be highly responsive to their questions
• Provide design and product input to the first-time user experience

Preferred Qualifications

• Experience selling into the nonprofit market
• Experience working in fundraising for nonprofits
• Experience working in a startup environment
• Experience working remotely

Benefits

• $65,000 - $70,000/year base salary + equity + uncapped commission (OTE $130,000 - $140,000/year)
• 100% covered health, dental, and vision insurance for employees, 50% for dependents
• Generous PTO policy, including parental leave
• 401(k)
• Company laptop + stipend to set up your home workstation
• Company retreats for in-person time with your colleagues
• Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success