Account Executive

Summary

Join Jobber's Customer Success team as an Account Executive, Existing Business, and play a key role in expanding relationships with small business customers. You will manage a funnel of existing customers, identify opportunities for expansion, proactively connect with customers to recommend better Jobber utilization, and consistently achieve sales targets. This role requires strong communication, consultative selling skills, and experience in an outbound sales environment. The position offers a base salary of $50,000 plus a commission structure with uncapped earning potential, along with a comprehensive benefits package including equity rewards, health and wellness stipends, retirement savings matching, and an extended health package. Jobber provides a supportive and inclusive work environment with opportunities for professional development and career growth.

Requirements

• Demonstrated experience in an outbound sales environment with commission and/or targets. You can speak to them, and can speak to how successful you were
• To be high energy. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!
• To be driven and tenacious. In sales, not every customer will say yes or be open to changing their business workflow. We need you to dust off your jeans and get right back in the saddle...quickly
• To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet
• To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important
• To enjoy technology. We're working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement
• To have a strong and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative
• Previous experience with a Customer Relationship Management (CRM) system, preferably Salesforce

Responsibilities

• Manage a funnel of our existing customers to identify opportunities for expansion through additional features and products
• Proactively connect with customers, providing recommendations on how to better utilize Jobber to drive their success, while driving revenue for Jobber. Primarily encouraging customers to upgrade their subscription, or to add our online payments software
• Consistently achieve results by hitting and overachieving your targets
• Communicate and collaborate with multiple departments to ensure feedback is communicated around initiatives, products and campaigns
• Track key information in Salesforce for follow-up and analytics

Benefits

• A base salary of $50,000 and a commission of $30,000, for an On-Target Earnings (OTE) of $80,000
• Our commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE
• Equity rewards
• Annual stipends for health and wellness
• Retirement savings matching
• An extended health package with fully paid premiums for body and mind
• Clearly defined growth opportunities to deepen expertise, explore new roles, or step into leadership
• Access to a dedicated talent development program that includes career coaching and opportunities for career development
• A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family