Account Executive

Summary

Join Kuoni Tumlare, a global leader in destination management, as an Account Executive. This exciting opportunity allows you to advance your sales career in a supportive environment, working closely with the Operations team to maximize revenue. You will be responsible for business development, including competitor analysis, identifying new accounts, and consultative selling. Account management duties involve defining incentive agreements, enforcing terms and conditions, and ensuring business transactions align with company policies. You will also contribute to internal sales meetings and account planning. This role requires excellent selling and influencing skills, strong communication, and a proven track record in client relationship building within the travel industry.

Requirements

• Excellent selling and influencing skills
• Planning and organizational skills
• Self-motivated and a good teamwork player
• Good negotiation skill
• Good knowledge of destinations and tourist attractions in Europe
• Computer literate with Microsoft Office applications

Responsibilities

• Conduct competitor analysis, market trend and destination analysis, preparing business intelligence reports
• Explore and identify potential new accounts: stay abreast of competitor activities, actively follow up on sales quotation request from potential clients. Attend local travel fairs and tradeshows
• Consultative selling: conduct sales visits and calls using meeting planner effectively. Uncovering the clients’ needs and requirements, qualify request with agents. Client relationship building, promoting new products, destinations and last minute deals, preparing proposals for clients, negotiation and deal closing. Active problem solving and complaint handling, through working closely with internal departments to provide prompt response and resolve complex operational issues
• High quality account management: define incentive agreement with agent, define mark-up plans per market per agent. Enforce T&C, e.g. payment condition, compensation/supplement policy
• Account planning, budgeting and forecasting, profiling and segmenting
• Following up on wins, including confirmation monitoring; cooperation with Sales Operations and collate agent feedback; following up on losses, including regular review with internal departments e.g. quotation hub
• Attend and participating in regular internal sales meetings, providing recommendation on business strategy for responsible accounts/market
• Ensure business transactions are in accordance with the company policies
• Responsible for sales revenue and profit targets
• Other duties as and when assigned by manager

Preferred Qualifications

• Diploma or above with at least 3 years’ experience in Sales & Marketing, in travel or related industry is an advantage
• Track record in establishing relationships with clients/travel agents or related authorities
• Strong communication and presentation skills in English

Benefits

• Opportunity to work in an international environment
• Diverse & Inclusive culture
• Learning and training opportunities for growth
• Dedicated Employee Engagement Activities
• Flexible & Remote Working