Account Executive

Summary

Join LogicMonitor as an Account Executive, MSP, and play a key role in presenting the value of LogicMonitor's hybrid observability platform to new MSP prospects. Manage the entire sales cycle, increase annual recurring revenue (ARR), and grow existing MSP customer ARR. You will collaborate with sales engineering for technical support and accurately forecast sales opportunities. This remote position offers flexibility to work from home in select areas, with access to vibrant office spaces for collaboration. The role requires 5+ years of experience as an Account Executive in SaaS, strong communication skills, and a commitment to sales success and customer satisfaction. LogicMonitor offers a competitive salary, comprehensive benefits, and a supportive team environment.

Requirements

• 5+ years of experience as an Account Executive, preferably within the SaaS space
• Ability to communicate effectively with all levels of both internal teams and customers
• Avid learner—our product and the MSP industry are always evolving, and your knowledge must evolve with them
• Ability to articulate technology and product positioning to both business and technical users
• Skilled at establishing and maintaining strong relationships throughout the sales cycle
• Ability to adhere to best practices for sales forecasting and CRM usage
• Ability to prospect into targeted accounts to generate interest and build pipeline
• Creativity and critical thinking to problem-solving, with a strong desire to be an impact player at a disruptive technology company
• Commitment to sales success and customer satisfaction, with a strong track record of results
• Team-focused—you excel individually but understand that sales at LogicMonitor is a team effort

Responsibilities

• Actively prospect with BDR and cold call to build Net New opportunity pipeline
• Run full sales cycle conveying the value of LogicMonitor in the MSP Industry
• Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs
• Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor’s value through conversations, demos, and presentations
• Apply LogicMonitor’s sales methodology to guide prospects through the sales cycle
• Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives
• Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs
• Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets
• Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth

Benefits

• Comprehensive health, dental and vision coverage
• Generous parental leave policies
• Access to our Employee Assistance Program and various Wellness programs
• A 401K with company matching
• A learning and development stipend
• An unlimited vacation policy