Account Executive

Summary

Join Lucid Software as an Expansion Account Executive (AE) and drive strategic growth for our existing Lucidchart, Lucidspark, and Lucidscale customers. You will work directly with clients to create business value, close sales opportunities, and collaborate with Customer Success Managers to ensure renewals and continued engagement. This role requires strong closing skills, excellent customer service, and innovative thinking to improve prospecting and pipeline generation. You will create reliable sales forecasts, become an expert in our products and target market, and foster a collaborative team environment. Meeting team activity and accountability standards is crucial. Lucid offers a hybrid work environment promoting a healthy work-life balance.

Requirements

• 1+ year(s) Sales closing experience (preferably in SaaS/tech)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluent in English and German

Responsibilities

• Effectively be able to close business, prospect, and build personal relationships with a book of accounts
• Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in our value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned

Preferred Qualifications

• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors
• BA/BS degree