Account Executive

Summary

Join Lyssn.io, a leading provider of AI-powered software for behavioral healthcare and human services, as a remote Account Executive. You will focus on selling cloud-based solutions to state and local government agencies in child welfare. This role requires consultative sales expertise, a deep understanding of public sector programs, and strong relationship-building skills. You will manage an existing sales pipeline, develop sales strategies, and collaborate with internal teams. Lyssn offers a competitive salary with commission and bonus potential, plus comprehensive benefits including health insurance, retirement plan, paid time off, and a home office stipend.

Requirements

• 8-10 years of sales experience, with at least 4 years selling technology solutions to state and local government agencies
• Proven track record of success in enterprise sales, preferably within the public sector
• Excellent communication, negotiation, and presentation skills, with the ability to effectively convey technical concepts to non-technical audiences. You must be comfortable presenting to stakeholders across the entire government organization hierarchy
• Proficiency with CRM software (e.g., HubSpot) and other sales enablement tools
• Ability to travel as needed to meet with clients and attend industry events

Responsibilities

• Develop and execute a comprehensive sales strategy to achieve revenue goals within your assigned territory
• Maintain a robust sales pipeline, leveraging CRM tools to track opportunities, activities, and forecasts
• Engage with prospective customers in a consultative sales capacity to align our products, recommendations, and use cases with their unique challenges and requirements. Must be competent at pitching, negotiating, and closing
• Establish and nurture relationships with decision-makers, including agency directors, program managers, IT leaders, and procurement officials
• Collaborate with internal and external stakeholders to craft compelling proposals and SOWs
• Work closely with marketing, product, customer success, and sales to execute go-to-market strategies and ensure a seamless customer experience
• Stay informed about trends, challenges, and regulatory changes within the child welfare and government sectors to position Lyssn as a trusted advisor

Preferred Qualifications

• Experience selling SaaS or in the child welfare domain
• Bachelor’s degree in business, public administration, social work, or a related field
• Strong understanding of (competitive and non-competitive) state and local government purchasing and decision-making roles
• Exemplary teamwork and collaboration skills
• Understanding of large-scale EBP implementations and evaluations, including activities such as fidelity monitoring. Knowledge of implementation science, change management, or FFPSA legislation, a plus

Benefits

• Base plus commission and bonus potential. The OTE range is $190,000 to $210,000, based on several factors, such as experience and domain expertise
• New Lyssn employees may be granted stock options (subject to board approval)
• Medical (Premera Blue Cross)
• Dental (Delta Dental)
• Vision (VSP Vision Care)
• Life/AD&D (Unum)
• Excepted Benefit Health Reimbursement Arrangement (EBHRA)
• Employee assistance program
• 401(k) retirement plan
• Paid Leave: vacation, sick, holiday, bereavement, parental, jury duty
• Corporate matching charitable giving program
• Internet and Home Office Stipend