Account Executive

Summary

Join NiCE, a global leader in customer experience solutions, as an Account Executive in Mumbai, India. This role focuses on building and maintaining relationships with enterprise customers, identifying new sales opportunities, and increasing revenue streams. You will be responsible for achieving annual sales quotas, negotiating agreements, and leading sales activities. The ideal candidate possesses 20+ years of experience selling software products and services to sophisticated accounts, with a proven track record in a hunter-type role and experience selling Conversational AI and Digital Transformation solutions. Superior relationship management, communication, and presentation skills are essential. NiCE offers a hybrid work model (NiCE-FLEX) with flexibility between office and remote work.

Requirements

• 20+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role
• 1+ years selling Conversational AI and or Digital Transformation solutions into enterprise accounts
• Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations
• Collaborative approach to sales that includes working with multiple groups both internally and externally
• Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives
• Inherent self-sufficiency, flexibility, and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
• Reside in Mumbai, India

Responsibilities

• Seek and maintain relationships with NiCE Customers
• Identify new sales opportunities
• Build market share in their regions
• Increase revenue streams within Enterprise accounts
• Achieve annual sales quota
• Personally negotiate Enterprise-wide agreements
• Coordinate and lead all sales activities to achieve business goals
• Ensure the proposed sales and solutions capitalize on NiCE CxOne's strengths and can be implemented successfully
• Establish new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances
• Develop and maintain high-level relations with ‘C’levels
• Initiate, support, develop and monitor purchasing agreements between NiCE CxOne and the customer
• Manage large global accounts through virtual global team team which includes developing account strategy and execution

Preferred Qualifications

• Experience/knowledge of CCaaS, CX, and Conversational Ai solutions
• Experience/knowledge selling a full suite of SaaS products

Benefits

NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week