Account Executive

Summary

Join Rapid Micro Biosystems (RMB) as an Account Executive and drive sales revenue and growth within new and existing accounts in the Northeast North American territory. You will be promoting Rapid Micro Biosystems' novel Growth Direct™ (GD) and automated quality control solution (capital equipment) and validation services for Pharmaceutical, Biologics, Medical Device, and Personal Care Products companies. This role requires achieving regional sales goals through a technical, consultative selling process, collaborating with team members, and reporting to the Director of Sales-Americas. You will be responsible for developing a territory plan, negotiating and closing capital equipment sales, growing and managing the sales pipeline, coordinating with the Support team, providing technical expertise during the selling process, developing and maintaining customer relationships, developing relationships with key opinion leaders, selling to multiple stakeholders, traveling within the region, and performing administrative duties.

Requirements

• Lead/manage relationships to achieve sales goals and long-term product placement
• Possess or develop clinical/technical knowledge and become a technical expert in our industry. Sell as a consultant, relaying market trends and overcoming complex workflow challenges for customers
• Be part of a team that shares ideas and works together – inside and across accounts
• Communicates effectively, clearly articulates key selling messages/value propositions to all key stakeholders
• Able to manage complex projects, prioritize competing requests, and accomplish goals
• Identify, evaluate, and implement opportunities for improvement
• Capacity to learn and understand the microbial quality control market, as well as different target segments – Pharma, Medical Device, Biologics, , Personal Care Products
• Properly align value propositions to different call points inside the targeted accounts, leading to customer engagement and closing business
• Understand financial ROI models and disseminate critical information to customer champions to close deals. Position ROI data effectively and at the proper time in the sales cycle with customer champions and procurement teams
• Outstanding presentation skills and the ability to be compelling with our sales message
• Self-Awareness, EQ and IQ with a track record of success in a complex capital sales environment
• Understands market and client dynamics. Creates winning strategies and tactics to get greater exposure for Growth Direct into the target accounts and through a customer network
• Work closely with peers who may also be calling on the same customer targets in different geographies
• 5+ years of Capital Sales Experience required
• Documented success in long selling cycle (6-18 months)

Responsibilities

• Develop a territory plan to achieve or exceed territory growth per company plan by selling new instruments to new and existing customers within the Northeast North American Region
• Negotiate and close capital equipment (GD) sales (with follow-on services and consumables)
• Grow and manage the sales pipeline, with up to 30+ targeted accounts, while also accurately forecasting customer progress and pending POs with quarterly success
• Coordinate with the Support team (Applications, Validation, Services) in the territory to support the pre-sales and post-sales activities
• Provide technical expertise during the selling process to establish customer interest, adequately qualify customers, facilitate product selection, and coordinate post-sale services. This will include customer meetings, technical sales presentations, hands-on workshops, participation in trade shows, presenting at technical conferences, leveraging existing customer relationships, and executing a well-defined sales process
• Develop and maintain relationships with customers to support their adoption of GD technology through account management to gain add-on sales at the current customer site and throughout the customer network
• Develop relationships with key opinion leaders within the region and ensure that they are knowledgeable about the technology
• Must have the ability and skill set to sell to multiple stakeholders (up to 12) with varying interests and objectives inside the QC lab, the Manufacturing / Operations environment, and also into the executive suite in order to build executive sponsors
• Travel within the region to visit customer locations, to the demonstration center, and to other meetings as needed. Should be available to travel weekly if needed based on business needs
• Administrative duties include  regular forecasting meetings, maintaining accurate Salesforce pipeline and logging activities, 1:1 calls with leadership, team pipeline calls, and monthly expense management

Preferred Qualifications

• BS/BA degree in science field or experience in life sciences preferred; MBA, MSc or advanced degree also preferred
• Experience using Salesforce is strongly preferred
• Ideally, the candidate will reside in the northeast region of the country
• Knowledge of industrial microbiology lab (QC) environment while selling capital equipment and pull-through disposables a plus
• Experience selling into highly regulated, GMP environments