Account Executive

Summary

Join Yelp as an Account Executive and help local businesses thrive through Yelp's advertising programs. This remote role, based in the Central or Eastern US, involves outbound sales calls to educate business owners on Yelp's platform and tailor advertising solutions to meet their needs. Success is measured by exceeding monthly quotas and consistently meeting daily metrics. You will manage your own pipeline of clients using Salesforce, work from home on a set Monday-Friday schedule, and master quick-close techniques. The ideal candidate is a highly motivated, resilient individual with strong communication and interpersonal skills, comfortable with high-volume outbound calling and using various software tools. This position offers a competitive base salary plus uncapped commission, comprehensive benefits, and opportunities for professional growth.

Requirements

• You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally
• Multi-tasking is no biggie. You're confident in navigating between numerous tabs, multiple screens, and using video conferencing tools
• You're savvy and can find your way around new tools and software (such as Google Suite & Salesforce)
• You’re naturally curious and like to ask as many questions as it takes to find the answer
• You're excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting
• You are committed to a high standard of integrity and being a teamplayer is important to you
• You’re determined, a persuasive communicator and resilient show us your grit!
• You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp
• You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option
• GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor’s Degree
• No fear of the phone and prepared to make a high volume of outbound dials, daily
• General computer and email proficiency - we use Google Suite and provide a Macbook laptop
• A work environment free of distractions
• Open to feedback and willing to implement for areas of improvement
• Strong, engaging interpersonal skills
• Ability to effectively prioritize tasks and manage independently without oversight
• Must possess current US work authorization

Responsibilities

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners
• This role is 100% phone based and fast-paced by nature
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
• Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success
• You’ll master quick close techniques to exceed individual goals
• Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities
• Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
• Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win

Benefits

• First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
• Year 2 on target earnings is $70k with top performers averaging $112k
• Starting base salary of $37k plus uncapped commission
• Available your first day: Full medical, vision, and dental
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan