Smartsheet is hiring a
Account Executive

Summary

Join Smartsheet as an Account Executive and be part of a team that empowers teams to manage projects, automate workflows, and rapidly build new secure solutions. With a commitment to investing in the APAC region, this role is based in Sydney and reports to a Manager, Commercial Sales.

Requirements

• 2+ years of SaaS or equivalent full cycle sales experience exceeding quota or targets
• Experience managing customer relationships and maintaining relationships in a B2B environment
• Sales experience in a technology oriented field preferred but not essential
• Must know how to use each stage in the sales cycle to promote the sale
• Work with multiple functional departments and roles to manage customer life cycle from implementation to renewal
• Excellent ability in analysing the opportunity for cross-sell and up-sell potential within existing books of business
• Experience prospecting and managing a designated territory to maximize revenue growth
• Effectively investigate accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organisation
• You deal well with pressure; remain optimistic and persistent, even under adversity
• Manage excellent interactions both internally and externally with senior level corporate management
• Familiarity of CRM software packages and proficiency in Microsoft Office products
• Passion for working with new technologies and new technical concepts
• Bachelor’s degree or the equivalent combination of other post-secondary education

Responsibilities

• Achieve revenue targets by exceeding sales quotas
• Develop and strategise account plans with members of other Smartsheet teams
• Mange strategic sales motions alongside transactional, high-volume opportunities
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Ensure Smartsheet success in the retention and growth of account revenue
• Partner with customer success in maximizing the value of Smartsheet solutions
• Consult with clients in defining collaboration goals, success criteria and program strategy to ensure the customer perception of value that leads to sales renewal and expansion
• Exceed quotas using a formal understanding of Solution/Consultative Selling
• Manage your book of business for expansion and up-sell opportunities; partner and grow client relationships
• Be the subject matter expert of Smartsheet and develop in-depth knowledge of product and service offerings
• Provide support to customers and prospects
• Maintain accurate and up-to-date forecasting and pipeline management
• Other duties as assigned