Account Executive

Summary

Join IXL Learning's Rosetta Stone Latin America team as an Account Executive! This full-time, remote position (based in Colombia, Bogota preferred) involves developing new customers, expanding business in Panama and South America, and meeting sales goals. You will design sales strategies, collaborate with the marketing team, and stay updated on market trends. The role requires managing the entire sales cycle, providing personalized customer assistance, and delivering aftercare calls. Up to 50% travel is required. Bilingual proficiency in English and Spanish is essential.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of sales experience in the edtech or software industry in the territory
• Experience in value selling or solution selling of software products, SaaS, and/or language learning and/or training platforms
• High honesty, integrity, and accountability skills
• Proven experience working with Education and Corporate customers from large organizations
• Experience in delivering client-focused solutions based on customer needs
• Excellent active listening, negotiation, and presentation skills
• Full bilingual proficiency in Spanish and English is required
• Good communication and time management skills are required
• Computer and software knowledge and proficiency in Office 365 tools, CRM platforms (Salesforce desired), web conferencing, among others
• Ability to travel (up to 50%) when required

Responsibilities

• Focus on developing new customers and helping to expand businesses in other territories in Panama and South America
• Develop a keen understanding of customer needs and values to provide personalized assistance throughout the sales process
• Meet sales goals consistently
• Help to design and implement new and creative sales strategies
• Be an advocate with our marketing team to implement new strategy from feedback captured from customers and prospects
• Understand and keep up to date with ever-changing market trends
• Promote Rosetta Stone at educational technology conferences and other HR events in Latin America
• Be responsible for all aspects of the customer experience, in collaboration with the customer success team, after the sale, by delivering aftercare calls to identify areas for improvement or expansion opportunities

Preferred Qualifications

• Prior exposure in the Education, HR, and/or L&D sector is a plus
• Deep knowledge of the academic sector and language training is a plus
• Portuguese proficiency is a plus