Remote Account Manager

Summary

The job is for an Account Manager at Tropic, a fast-growing company offering Intelligent Spend Management platform. The role involves retaining and growing revenue, developing relationships with senior DMs, serving as the internal and external champion for clients, and helping develop go-to-market strategies for new product releases.

Requirements

• The people closest to you would refer to you as ‘relentless’
• A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution
• Eager to learn - you’re not satisfied with a day unless you feel like you got better

Responsibilities

• Retain and grow existing book of business via renewal, upsell, and cross-sell
• Own the end-to-end commercial relationship with clients
• Develop, nurture, and leverage relationships with senior DMs
• Serve as the internal champion for our clients to resolve issues as they arise
• Serve as the external champion for our CS & CE teams to resolve issues as they arise
• Play a crucial role in building and improving our service org
• Help develop go-to-market strategies for all new product releases

Benefits

• 100% medical, dental, & vision coverage for all employees + dependents
• Remote first work environment
• Optional offices in NYC and Denver
• Virtual & in-person meetups
• $1000 annual stipend for WFH, L&D, Wellness
• Unlimited flexible vacation and holiday time off
• 14 paid company holidays
• 12-week parental leave for all parents
• Online mental health therapy
• Commuter benefits, FSA, HSA
• Award-winning values and culture
• Equity refresh program
• 401k plan