Account Manager

Summary

Join Whalebone's growing team as a Results-driven Key Account Manager to generate new opportunities for revenue growth by building and managing relationships with C-level executives and key stakeholders within telcos.

Requirements

• Proven Experience in Telco Account Management
• Sales & Business Development Expertise
• Excellent written and communication skills in English, and preferably as well in Czech or Slovak
• Solution-Oriented Approach
• Revenue Growth and Performance Focus
• Strong Collaboration and Communication Skills

Responsibilities

• Build and maintain strong, long-lasting relationships with key accounts, focusing on C-level executives, decision-makers and board members
• Serve as the primary point of contact for the key stakeholder in the assigned accounts, ensuring timely and effective communication
• Identify and secure Board level sponsor for WB cyber security product as main driver securing on Telco side strategic alignment, resource allocation, risk management, stakeholder engagement, influence and advocacy, decision-making acceleration, market positioning and brand impact, long-term sustainability
• Mapping and be able to navigate through dynamics of Telco Board members
• Visit the key stakeholders on regular basis (2-4/year each Telco)
• Participate in industry events and conferences to represent the company and build brand awareness
• Identify and develop new business opportunities within existing accounts to grow the revenue generated by each customer
• Conduct regular business reviews with customers to assess needs, propose solutions, and identify opportunities for additional services
• Collaborate with the sales, marketing, product and customer success teams to develop and execute strategic account plans that align with company goals
• Analyze market trends and competitor activities to inform strategic decisions
• Understand client needs and challenges, effectively communicating the value of Whalebone security solutions
• Tailor presentations and proposals to address specific customer requirements and business objectives
• Ensure visibility/awareness and board members engagement of WB cyber security product via sponsor presenting on board status or requests for decision at least once in half-year
• Drive revenue growth by meeting or exceeding sales targets (revenue growth and identified opportunities) for assigned accounts
• Develop forecasts and reports on account performance to share with management