Account Manager II - Strategic Accounts

Summary

Join Henry Schein One as a remote Account Manager responsible for cultivating and maintaining relationships with mid-market to large accounts. You will achieve revenue and new bookings quotas, build and grow the Henry Schein One brand, and leverage partnerships to drive retention and growth. Success requires strong communication, negotiation, and problem-solving skills, along with experience in account management and SaaS solutions. A Bachelor's degree and 2+ years of relevant experience are required. The company offers a competitive compensation package, including excellent benefits and professional development opportunities.

Requirements

• Typically, 2 or more years of related experience, such as account management, sales and/or customer success, or customer service experience. Dental technology experience is a plus
• Bachelor’s degree is required
• Demonstrated success in delivering profitable growth with medium to large accounts in SaaS
• Proven ability to communicate, engage and drive execution with internal teams
• Proven ability to develop internal and external partnerships
• Verbal and written communication skills and ability to effectively align customers to product outcomes and minimize customer risk and churn
• Experienced in presentation and public speaking
• Strong independent decision making, analysis and problem-solving skills
• Understand, interpret, and act on financial information that contributes to business profitability
• Ability to plan and manage complex and successful projects; understand available resources, develop timeline, budget, and assign areas of responsibility
• Strong Planning and organizational skills and techniques
• Communicate effectively with senior management and key stakeholders
• Negotiating skills and ability to effectively manage internal and external relationships
• Ability to influence, build relationships, understand organizational complexities, manage conflict, and navigate politics
• Creative thinking and problem-solving aptitude
• Outstanding in multiple technical and business skills
• Experiencing using tools to support the sales and account management process, such as Salesforce, Domo, Gainsight or equivalent

Responsibilities

• Achieve revenue and new bookings quota serving Henry Schein One’s customers
• Cultivate and maintain professional executive and account team relationships with large, NDSO, DSO, DPO, DHO customers
• Build and grow the Henry Schein One Brand representing all products and services to customers
• Leverage partners and OneSchein relationships to drive revenue retention and growth and customer advocacy
• Drive the adoption of the entire portfolio through leveraging resources and knowledge across HSI. Partner with cross-divisional teams to understand and strategically influence customer goals and key performance metrics
• Work closely with Henry Schein One’s Solution Engineering, Customer Success, Product Management and Services teams to ensure customers achieve desired outcomes
• Negotiate and develop terms and contracts; Navigate multiyear large MSA contracts

Preferred Qualifications

Experience in Account Management, Customers Success and/or Sales experience with Medium to Large accounts delivering technology solutions, preferably in the SaaS industry; dental or healthcare experience a plus

Benefits

• Competitive compensation
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential