Accounts Payable Specialist

Summary

Join Twilio as our next Accounts Payable Specialist to support Accounts Payable Global Delivery. You will process invoices, handle travel and expense processing/audit, and manage queries and month-end closing. Adhering to SLAs, analyzing invoice issues, and problem-solving are crucial. This role is based in our Brazil office and reports to the Accounts Payable Manager. Twilio offers a remote-first work environment and a strong culture of connection and global inclusion. The company is committed to diversity, equity, and inclusion, and offers competitive pay and benefits.

Requirements

• Possess a degree in Finance, Accounting or Commerce
• Demonstrate excellent communication skills in Portuguese, English and Spanish, complemented by strong proficiency in Excel
• Fluent English is required
• Hands-on experience in Oracle Fusion, specifically with the Accounts Payable (AP) module
• In-depth knowledge and practical experience with indirect taxes, including ICMS, PIS, COFINS, and ISS, along with expertise in handling retentions, VAT and withholding taxes in Brazil and Colombia
• Proficient in preparing account reconciliations for banks, accounts payable, and taxes
• Proven track record in producing and analyzing aging reports
• Hands-on experience in registering new third-party vendors within the ERP system, as well as registering invoices
• Serve as a facilitator in coordinating with the company's Business Process Outsourcing (BPO) and tax compliance firm, including the timely remittance of vendor invoices on a weekly basis
• Receive and address queries related to payment errors, collaborating with internal and external stakeholders to understand and resolve issues effectively
• Assume responsibility for reviewing and verifying employee reimbursement reports
• Expertise in managing FX exchange contracts for the purpose of paying international suppliers
• Demonstrate flexibility by providing support during any of the current timings and being open to extending shifts during Month/Quarter close

Responsibilities

• Process invoices as per agreed Service Level Agreement
• Catalyze smooth knowledge transfer and build SOP’s
• Perform rigorous follow up for exception resolution and ensure higher first pass yield
• Review and approve Travel & Expense reports in accordance with company policy
• Ensure effective and timely response to stakeholder enquiries
• Highlight deviation and suggest process improvement
• Perform month end activities related to Accounts Payable and ensure timely completion

Preferred Qualifications

• Proficient in Source-to-Pay processes
• Comprehensive understanding of various payment types, including boletos, invoices, and bank transfers, in both Brazil and Colombia
• Possess Data Visualization and Analytics skills, coupled with proficiency in Automation tools such as RPA (Robotic Process Automation) and Datamining
• Familiarity with Lean/Quality methodologies and/or Sox compliance, along with knowledge of audit processes
• Demonstrated skill set in process improvement, coupled with a strong willingness and motivation to implement new and enhanced processes

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program