Accounts Receivable Specialist

Summary

Join Nearmap's Global Finance team as the Accounts Receivable Specialist, a hybrid remote role requiring 2 days a week in the office. You will manage all aspects of Accounts Receivable, interacting directly with customers and stakeholders. Responsibilities include executing the A/R process, debtor outreach, analysis and reporting, process refinement, and providing exceptional customer service. You will collaborate with various teams, maintain accurate records, and contribute to month-end closing. This role demands strong analytical, mathematical, and Excel skills, along with project management capabilities. Experience with NetSuite and Salesforce is preferred.

Requirements

• A minimum of 2 years in Accounts Receivable or similar customer facing roles
• Stellar analytical and mathematical skills
• Intermediate Excel skills
• Project management and multi-tasking are second nature to you
• An ability to build and maintain working relationships internally and provide a high level of customer service
• Attention to detail and organization to ensure you maintain accurate and efficient records

Responsibilities

• Successful fulfillment of A/R process flow
• Execution of debtor outreach program (B2B)
• Analysis and reporting of A/R aging
• Using your critical thinking skills and ability to anticipate needs to create and refine receivables processes to ensure scalability and provide business insights
• Work autonomously and collaborate with stakeholders to identify, communicate and execute changes to improve the efficiency of US AR processes
• Providing a high standard of customer service for customer calls and emails with billing/payment queries
• Ensuring a high level of Finance and Sales systems hygiene is maintained
• Using your keen attention to detail and ensuring all your documentation, including invoices, demand letters, and emails are accurate and complete
• Problem solving unique customer and sales team requests
• Catering to the business’s love for data, you’ll create/refine reports providing keen accounting insights
• Understanding how your work influences the business
• Lending a helping hand to your fellow Nearmappers for month-end closing

Preferred Qualifications

• Experience in NetSuite and Salesforce is preferred
• A drive to continually improve processes and self-development