Administrative Assistant

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Telecom Networks Contact Center

💵 $49k-$72k
📍Remote - United States

Job highlights

Summary

Join our team as an Administrative Assistant and contribute to the success of our office operations. This role offers the opportunity to enhance your administrative skills in a dynamic work environment. You will provide administrative support to the CEO and other leaders, managing calendars, preparing correspondence and presentations, coordinating meetings, and assisting with various organizational tasks. The position requires strong organizational skills, proficiency in Microsoft Office Suite, and experience in administrative support. This is a full-time or part-time position with competitive pay and benefits.

Requirements

  • Associate’s degree in a related field with 2 years of experience or an equivalent combination of related education and administrative experience to equal four years
  • Experience working with both computer hardware and software with proven ability to troubleshoot technical issues
  • Proficient with Microsoft products to include Word, Excel, PowerPoint, and Outlook
  • Highly organized, self-starter with proven experience managing calendars and multiple competing priorities while balancing the needs of various stakeholders
  • Proven ability to provide skilled administrative support to management in a professional manner, while creating a welcoming environment for all stakeholders
  • Strong interpersonal, both oral and written communication skills demonstrating the ability to work collaboratively with diverse audiences
  • Demonstrated ability to make decisions within the scope of authority
  • Experience and demonstrated ability working with confidential information
  • Customer support: 2 years (Required)
  • Phone etiquette: 2 year (Required)
  • Administrative work: 2 year (Required)

Responsibilities

  • Manage CEO calendar independently prioritizing, coordinating, and scheduling appointments, activities, and meetings
  • Balance competing priorities such as meeting and schedule changes to accommodate changing situations
  • Assist the CEO with preparing correspondence to include drafting memos and letters for stakeholders, compiling reports, creating and preparing presentations, assembling and mailing monthly Board packets and donor packets, and drafting internal employee communication for the HR Director
  • Respond to and prioritize various inquiries and requests from stakeholders and staff, ensure timely follow-up of phone calls, e-mails, and other inquiries, cultivate and maintain strong working relationships with various stakeholders and leadership across the organization
  • Coordinate meetings with the BOD and other stakeholders preparing agendas, organizing catering and meeting space, assembling and disseminating meeting packets, uploading information to the Board portal, and record meeting minutes
  • Coordinate staff meetings to include benefits, quarterly staff meetings, retreats, preparing meeting space, assisting with the agenda, recording meeting minutes, and arranging the catering as needed
  • Participate in organizational planning sessions creating, preparing, and updating dashboards/trackers for the CEO and other department leaders to track the organization’s progress against its strategic goals
  • Assist the HR Director with open enrollment, coordinating safety training and drills, and managing IT tickets and projects
  • Assist the leadership team with travel logistics and other tasks as needed
  • Other duties as assigned

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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