Remote AI Consultant Business Analyst

Summary

Join our consultancy and play a key role in supporting our client's AI-driven conversational solutions by engaging with their customer to gather requirements, facilitate user story creation, and drive the strategic adoption of AI technologies.

Requirements

• 5+ years of experience as a Business Analyst or Consultant, preferably in a technology or AI-driven environment
• Previous experience working with AI, machine learning, or data analytics products
• Proven ability to lead requirement gathering sessions, create user stories, and develop solutions for complex technical projects
• Exceptional facilitation skills, capable of leading discussions with C-level executives, business users, and technical teams
• Strong analytical and problem-solving abilities, with a focus on data analysis and business process improvement
• Deep understanding of AI technology, machine learning concepts, and their business applications
• Excellent communication and interpersonal skills, with the ability to build relationships and drive collaboration across teams
• Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously
• Experience with project management and collaboration tools like Jira, Confluence, Trello, and MS Teams
• Proficiency with data visualization tools and AI platforms is a plus
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field

Responsibilities

• Conduct detailed discovery sessions with customers to capture and analyze business requirements related to AI and conversational platforms
• Lead workshops and facilitation sessions with stakeholders across all organizational levels to gather insights, define project goals, and ensure alignment with AI initiatives
• Develop comprehensive user stories, acceptance criteria, and detailed process flows that translate client needs into actionable tasks for development teams
• Work closely with Client’s AI product teams to ensure that gathered requirements are appropriately represented in product designs and enhancements, influencing AI functionality
• Act as the main point of contact between customers, technical teams, and leadership to ensure transparent communication and project alignment
• Collaborate with internal teams and customers to develop tailored AI solutions that meet business needs while optimizing user experience and automation capabilities
• Utilize data-driven insights to recommend improvements and enhancements to AI implementations, ensuring continuous alignment with customer goals
• Assist Project Managers in tracking deliverables, providing updates, and resolving blockers related to AI projects
• Document best practices, key learnings, and project artifacts that support ongoing project success and future scalability

Preferred Qualifications

• Experience working within a conversational AI platform or similar technology
• Knowledge of programming languages such as Python, SQL, or others relevant to AI data handling
• Previous experience in customer service automation, chatbots, or messaging platforms

Benefits

Remote work