Business Systems Analyst, Quote to Cash

Summary

Join Podium's team as a Business Process Analyst and contribute to the company's mission of helping local businesses thrive. As a key member of the business process team, you will work with stakeholders to identify problems, gather requirements, and develop innovative solutions related to the CPQ & Billing application suite.

Requirements

• You are highly adaptable in a fast-paced hyper-growth environment; able to thrive within ambiguity
• Deep analytical capabilities with experience writing queries (SQL) and using data visualization tools, including Sigma, Tableau, etc
• Billing automation experience
• Familiarity core accounting concepts and best practices for SaaS
• Pricing, packaging, and quoting experience
• Minimum of 2 years experience in Salesforce.com
• Minimum of 2 years experience in business process and/or requirements gathering
• Experience working in complex, enterprise, global Salesforce implementations
• Experience working in a business process team and coordinating process efforts across multiple levels of the organization
• Ability to perform efficiently within a high-pressure, fast-paced environment
• Enterprise business solutioning experience for large corporations
• Technical implementation consulting experience is a plus

Responsibilities

• Work with Podium's business partners to identify, define, and clarify the scope of problems/issues in terms of system requirements and processes
• Understand key financial and billing operational processes and be comfortable strategizing with our department stakeholders on the best technical solutions
• Facilitate requirement gathering meetings, communicate complex business needs into clear, actionable systems requirements, research and evaluate alternative solutions with our business team members
• Evaluate the design of existing business processes & systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability, and cost of ownership
• Understand and articulate data requirements and data quality standards related to business application projects
• Collaborate with other analysts and project contributors to create comprehensive and cohesive solution approaches
• Solve complex problems and develop innovative solutions related to the CPQ & Billing application suite (Salesforce CPQ, Salesforce Billing, Netsuite, Stripe, Avalara, Mulesoft, etc) while driving forward OOTB solutions and articulating the pros/cons of customizations
• Work with a dedicated team (Admin, Developer, Program Manager) to build a best-in-class Order to Cash flow across multiple systems

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan with competitive company matching
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees
• Additional benefits for fully remote employees