Associate Director, Client Operations, Live Events

Summary

Join Blavity, Inc. as an Associate Director, Live Events Client Operations and drive strategic initiatives, product development, and operational excellence. This role involves data-driven analysis, cross-functional collaboration, and close partnership with the COO and senior management. You will develop and execute strategic initiatives, analyze market opportunities, and enhance product offerings. The ideal candidate possesses extensive event management experience, exceptional analytical capabilities, and a strong entrepreneurial spirit. This fully remote, U.S.-based position requires occasional travel and alignment with the Pacific Time Zone. The annual salary range is $105,000 - $115,000.

Requirements

• Education: MBA or M.A. in Hospitality or related field
• Required Experience: 4+ yrs of event management in conferences or trade shows
• Technologies: Fluent in Microsoft Office, Google Suite, and Asana or comparable project management suite
• Candidates must be authorized to work in the U.S
• Candidates must be available to work in at least 50% alignment with the Pacific Time Zone

Responsibilities

• Work closely with COO and senior management on product development, company strategy, operations and research/analysis
• Employ a hypothesis-driven approach to solve complex business problems and deliver insightful analysis of market opportunities for both current and upcoming products
• Build effective relationships with colleagues throughout the Blavity organization to support analysis of product performance based on multiple internal metrics including technical, financial, sales and strategic benchmarks
• Combine internal analysis with ongoing market research and competitive landscaping to advise pricing, partnerships and market opportunities for new and existing products
• Assist in drafting product requirements, strategic goals and mockups/prototypes for potential product innovations or strategic innovations
• Liaise with Business Operations and other departments to coordinate internship project(s)

Preferred Qualifications

• Preferred Experience: 2+ yrs managing people and teams
• Previous experience working in consulting, finance, media, or related high-growth start-up
• Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
• Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
• High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
• Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats
• Naturally detail-oriented, with an obsessive need to document and communicate findings
• A healthy appreciation of GIFs and Black culture

Benefits

• This is a fully remote, U.S.- based role
• Occasional travel may be required
• The annual salary range for this role is $105,000 - $115,000