Senior Manager, Digital Content

Summary

Join Modern Health as a Senior Manager of Digital Content and lead the strategy, development, and operations of our digital content. You will manage a team responsible for digital production, collaborate with cross-functional teams, and develop impactful, user-centered content. This role requires 7+ years of experience leading digital content development and production, excellent leadership and communication skills, and a passion for mental health. Modern Health offers a fully remote work environment with overlapping hours, a comprehensive benefits package including health insurance, generous time off, parental leave, professional development opportunities, and more. The compensation will depend on qualifications and experience, with ranges provided for different geographic zones. This position is not eligible to be performed in Hawaii.

Requirements

• 7+ years of demonstrated experience leading digital content development and production and creative strategy
• Excellent leadership skills and impeccable organization with a track record of managing teams and cross-functional initiatives
• Excellent verbal and written communication skills, strong business judgment
• High EQ, strong interpersonal and relationship-building skills, including comfort and experience interfacing with executive leadership
• Ability to thrive in a rapidly changing environment, continuously learn, and successfully manage multiple projects with a sense of urgency
• Passionate about the mental health space and how localized experiences can reach more people and help create meaningful change in their lives

Responsibilities

• Lead and implement comprehensive content strategies focused on delivering measurable outcomes, increasing engagement, and grounded in data insights
• Manage a team responsible for our digital production, including digital producers, writers, and content operations managers
• Partner closely with Modern Health’s clinical and development teams to conceive and execute innovative content across mental health topics based on user and client needs
• Develop and refine processes for content audits, globalization, gap analyses, and journey mapping
• Oversee the end to end pipeline of media production and post production throughout the various stages of content development for editorial, audio, and video
• Oversee the client requests and go-to-market support of live Circles sessions
• Lead and manage a team of internal and external writers, producers, and coordinators to develop and execute initiatives within a timeline
• Manage annual forecasting, team budget allocation, and expense tracking
• Develop and maintain editorial and publishing guidelines and best practices
• Manage vendor relationships and contractor agreements and negotiations
• Use qualitative and quantitative feedback to drive improvements in our content and member experience
• Develop and lead content translation and localization workflows to develop parity across languages in app

Benefits

• Medical / Dental / Vision / Disability / Life Insurance
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off
• Company-wide Collective Pause Days
• Parental Leave Policy
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter
• Professional Development Stipend
• 401k
• Financial Planning Benefit through Origin
• Annual Wellness Stipend to use on items that promote your overall well being
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement
• Modern Health's equity program