Adventus is hiring a
Associate, Operations
Adventus
π΅ ~$140k-$170k
πMalaysia
Please let Adventus know you found this job on JobsCollider. Thanks! π
Summary
The job is for an Operations Associate who will support Enterprise Account Managers, handle customer inquiries, and optimize productivity. The role requires a basic degree, at least 3 years of Sales Support experience, proficiency in MS Office applications, good communication skills, ability to work in a fast-paced environment, and other specified qualities.
Requirements
- Basic Degree in any discipline
- At least 3 yearsβ experience in Sales Support with good track records is required
- Knowledge in IT is advantageous
- Proficient in MS Office applications
- Excellent verbal and written communication skills in English
- Good interpersonal and communication skills
- Ability to work in a fast pace environment
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication
Responsibilities
- Respond and follow through customer enquiries on the IT run rate request in a prompt and professional manner
- Inform customer any unforeseen delays in IT run rate quotation and delivery lead time, as applicable
- Follow through on pending customer quotations with the respective internal quotation team
- Support the Enterprise Account Managers to provide timely updates and reply to customer urgent requests
- Maintain a strong knowledge of companyβs products and services offerings
- Actively involved in sourcing, analyzing costs, prepare sales quotations, follow up on sales enquiries
- Negotiate the best commercial and technical package for procurement requirements, improve pricing and terms with suppliers
- Support the sales team in ensuring that quotes needed are collected in a timely manner, take initiatives to clarify requirements for purchase orders and contracts
- Analyze and review items purchased, costs, delivery, product performance
- Preparation of Proposals, Sales Agreements and/ or Contracts when necessary
- Participate or lead in new product introductions when required
- Communicate with suppliers and customers, developed long term relationship
- Other ad-hoc operational requirement
Benefits
RM3,000 - RM4,000 a month
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