Associate Project Manager

Summary

Join Panorama Education as an Associate Project Manager and play a key role in helping schools and districts effectively utilize Panorama’s products. Manage a portfolio of 125-150 clients, guiding them through survey projects, onboarding, and ongoing product adoption. Develop crucial skills in client communication, project coordination, and problem-solving while collaborating with cross-functional teams. This entry-level position offers significant growth opportunities within project management, customer success, or educational technology. The role involves managing client relationships, providing training and support, and ensuring successful product implementation. Panorama offers a competitive salary and benefits package.

Requirements

• An early-career professional excited to grow in project management, customer success, or education technology
• A strong communicator who can explain information clearly and professionally
• Someone who is organized and detail-oriented, able to keep track of multiple projects at once
• A problem solver who is eager to find solutions and help clients succeed
• Comfortable learning and using new technology tools
• A team player who enjoys working in a supportive and collaborative environment

Responsibilities

• Guide schools and districts through the survey process, helping them set up, launch, and review results
• Provide clear instructions on goal setting, survey setup, and reporting to ensure clients get the most out of Panorama’s tools
• Help new clients successfully implement Panorama’s products
• Teach clients how to use self-service tools to achieve their goals
• Show clients how different Panorama products work together to achieve their goals
• Send proactive outreach and email campaigns to help clients stay engaged and informed
• Track important milestones like survey launch dates and upcoming professional development sessions, ensuring clients have what they need
• Provide best practices and easy-to-follow resources to encourage product adoption
• Work with internal teams like Tech Support, Engineering, and Account Management to solve client issues
• Learn how to troubleshoot common client questions and direct them to the right resources
• Help maintain clean and accurate user data in the Panorama platform

Benefits

• Annual bonus or commission awards
• Equity awards
• Other region-specific health and welfare benefits