Billing Coordinator

Summary

Join Form Health, a virtual obesity medicine clinic, as a Billing Coordinator! You will be responsible for addressing patient billing inquiries, resolving discrepancies, and maintaining accurate records. This remote position requires 2+ years of medical billing experience, understanding of CPT and ICD-10 codes, and excellent communication skills. While based in Boston is preferred, we are open to remote candidates. We offer competitive salary and equity, comprehensive health benefits, 401k, flexible work schedules, paid time off, and paid parental leave. We are committed to building a diverse and inclusive work environment.

Requirements

• 2+ years medical billing/medical insurance experience required (understanding of CPT, ICD-10 codes, insurance coverage and EMR systems)
• Excellent communication skills
• Effective problem solving skills
• Strong attention to detail
• Ability to work independently
• Enjoy cross-functional collaboration
• Exceptional customer service skills
• Experience working in a rapidly evolving landscape

Responsibilities

• Engage with patients in a friendly, helpful, and timely manner to address inquiries related to invoices, payments, insurance coverage, service offerings, and claims processing information
• Assist with billing error resolution: Identify and rectify any billing errors, including discrepancies with incorrect patient information, insurance changes, and membership updates
• Invoice review and generation: Review invoices to ensure they are accurate as well as providing patients with detailed invoice receipts upon request
• Provide medical records, claims data, and any other information requested from insurance to help facilitate payment of claims

Preferred Qualifications

• At least an Associates degree
• Prior experience working in a fast paced, high volume, multi-location or telehealth clinical practice

Benefits

• Competitive salary and equity in a high growth start-up
• Comprehensive health benefits (medical, dental, vision)
• 401k program
• Flexible work schedules and paid time off
• Paid parental leave