Billing Specialist

Summary

Join Wheel, a company revolutionizing healthcare through innovative digital solutions, as a part-time Billing Specialist. This contract role (10-15 hours/week) involves managing client billing, clinician pay, and payment reconciliation within Stripe. You will support the accounting team, streamline billing processes, and ensure timely collections. The ideal candidate possesses strong accounting principles understanding, experience with payment systems (Stripe, NetSuite, Tipalti), and excellent communication skills. Location is flexible, with a preference for Austin, TX or Central/Eastern Time Zones.

Requirements

• Bachelor’s or Associate’s degree in Accounting, Finance, or a related field (preferred)
• Minimum of 2 years of experience in billing, accounts receivable, or payments
• Proficiency in managing payments and reconciliations in Stripe
• Strong understanding of basic accounting principles and practices
• Excellent written and verbal communication skills
• High attention to detail and organizational skills
• Ability to manage multiple projects simultaneously, meet tight deadlines, and work effectively under pressure
• Strong analytical and problem-solving abilities
• Self-motivated and capable of working independently with minimal supervision
• Technological aptitude, including advanced knowledge of Google Workspace and Excel (e.g., pivot tables, formulas, and data analysis)

Responsibilities

• Perform full-cycle billing functions, including preparing, reviewing, and processing client invoices
• Support Operations Leads and Senior Accountant to understand client-specific billing requirements and ensure accurate monthly invoicing
• Manage clinician pay tracking and reconciliation
• Oversee payment tracking, reporting, and reconciliation in Stripe, ensuring timely collections and resolving discrepancies
• Proactively seek ways to streamline and improve the billing process to ensure appropriate collections
• Monitor and update billing guidelines for new clients, invoice formats/settings, discounts, and fee rates
• Support the month-end close process, including reconciliations and journal entries, in coordination with the Senior Accountant
• Provide professional, responsive service to clients and internal teams by addressing inquiries and resolving issues promptly
• Run reports, analyze data and prepare billing reports for clients
• Serve as a backup to Senior Accounting Manager and Senior Accountant and be proactive in assisting others to ensure deadlines are met timely
• Understand technical aspects of Stripe and utilize systems to maintain information
• Assist with compliance audits and documentation to ensure billing processes adhere to regulatory and company standards

Preferred Qualifications

Familiarity with NetSuite and Tipalti is a plus