Billing Specialist

Summary

Join WindshieldHUB, a leading on-demand service company, as a remote Customer Service Representative based in the Philippines. This crucial role focuses on providing exceptional customer service while actively converting service calls into bookings. You will be responsible for handling customer inquiries, resolving billing discrepancies, and creating invoices. Success in this position requires excellent communication, strong sales skills, and the ability to thrive in a fast-paced environment. WindshieldHUB offers competitive salary, performance incentives, growth opportunities, and a supportive work environment.

Requirements

• Possess excellent communication in both written and verbal
• Be great with building and maintaining client relationships
• Have very strong sales & negotiation skills
• Be able to work well in a high energy team and fast-pacing environment
• Maintain a well organized & structured working style
• Be a great Team Player

Responsibilities

• Search each financial statement for any payment inconsistencies or errors
• Collaborate with customers, third party institutions and other team members to resolve billing inconsistencies and errors
• Create invoices and billing materials to be sent directly to a customer
• Handle simultaneous concerns and administrative work as directed by your immediate head
• Take all information as sensitive and confidential
• Submit reports on time as directed and assigned

Benefits

• Competitive salary and performance incentives
• Opportunities for growth and advancement
• A dynamic and supportive work environment