Brand Partnerships Director

Summary

Join iSpot.tv, a fast-growing company changing how brands measure the impact of video advertising, as a Brand Partnership Director. You will be the primary client contact, providing strategic guidance and support. Responsibilities include owning account revenue, analyzing product adoption, identifying new opportunities, and developing strong client relationships. This role requires 10+ years of client-facing experience in ad measurement/analytics, a deep understanding of media planning and buying, and excellent communication skills. The position is remote, preferably in the East or Central US, with occasional travel. iSpot offers competitive compensation, including salary, equity, and standard benefits.

Requirements

• Bachelor’s degree or equivalent
• 10+ years customer facing, consultative account management experience at an ad measurement/analytics organization or related advertising technology SaaS company
• Deep understanding of media planning, media buying, and advertising technology with an emphasis on linear TV, OTT/Streaming, Addressable
• Proven success working in a fast-paced, high growth environment
• Identify and problem-solve program challenges and consult with senior management to offer solutions
• Understanding of and a passion for emerging technologies
• Excellent time-management and organizational skills
• Remote role working in East or Central location preferred
• Ability to travel for business as needed

Responsibilities

• You will be the primary point of contact for assigned client accounts providing day-to-day strategic guidance and support across iSpot’s product suite
• Own account revenue cycle for your book of business, including expansions and renewals
• Evaluation and analysis of adoption of modules/services: What is or is not being used? What frequency is the client accessing? Who are the power users on the account?
• Position new opportunities/products with client team and run demos with customized positioning to meet client pain points
• Evaluate and provide recommendations for process improvements related to the customer journey
• Engage with client team and agency to understand buying strategy, annual goals, etc
• Develop analyses and storytelling to aid client in driving impact and alignment with the customers’ critical event to achieve goals
• Develop and cultivate strong customer relationships, while continually seeking opportunities to showcase how to drive business impact
• Collaborate across the organization, including Data Science, Custom Analytics, Product and Sales, as a client advocate to ensure resolution and delivery on requests
• Work efficiently and effectively, equally as part of a team and independently, to resolve client requests and inquiries
• Extract data insights from the iSpot platform and generate unique and compelling insights for clients
• Exhibit a passion and energy for storytelling based on data insights and genuine interest in TV media attribution and optimization
• Leverage your previous analytical experience and approaches to inform customer discussions and develop data-driven solutions and insights for your customers
• Develop strong relationships with key customer contacts (executive and operational) to achieve a trusted-advisor status
• Identify new product expansion and analytics services opportunities within your customer base
• Utilize appropriate resource materials to interpret, respond to and resolve customer inquiries and problems effectively and accurately
• Work with Brand Partnerships Associate Manager(s) focused on operational customer support

Benefits

• Salary and equity in one of Seattle’s hottest start-ups
• Other standard benefits
• Hybrid & Flexible Workplace Policy
• Those local or living in surrounding areas to one of our offices (Bellevue, WA; El Segundo, CA; New York, NY) will work a hybrid schedule, coming into their local office 1-3 days a week
• While those in a role, not office-based and located further away from our offices, will work a fully remote schedule