Business Development Manager

Summary

Join Sana Commerce as a Business Development Manager in Dubai to lead and coach a team of 4-5 Business Development Representatives (BDRs). You will drive pipeline growth, execute strategic account plans, and convert top accounts into opportunities, reporting to the Executive Vice President Global Enterprise & Sales EMEA. This role involves mentoring the BDR team to achieve KPIs related to outreach quality, discovery calls, team demos, and TAL progression. You will build and refine outreach sequences, optimize daily processes, collaborate with Sales and Marketing leadership, and develop coaching frameworks. The position requires strong communication and coaching skills, a tactical mindset, and a proactive approach to achieving results. Sana Commerce offers a hybrid work model and up to 3 weeks of "work from anywhere" per year.

Requirements

• At least 3 years of experience in business development, sales, or revenue, leadership roles in a B2B SaaS environment
• Experience managing or mentoring BDR/SDR teams with a proven record of meeting or exceeding team KPIs
• Strong understanding of outbound strategies, metrics (discovery calls, QOs, TAL activity, response time), and a sharp eye for optimizing what isn’t working
• A tactical mindset with the ability to zoom in on processes, spot inefficiencies, and improve them before they become issues
• Excellent communication and coaching skills with the ability to motivate and upskill team members
• A proactive executor with a strong sense of ownership and accountability, driven to deliver results through collaboration

Responsibilities

• Lead and mentor a team of BDRs to achieve weekly, monthly, and quarterly KPIs related to: Outreach Quality
• Discovery Calls
• Team Demos
• TAL (Target Account List) progression and conversion
• Drive quality pipeline generation by guiding the team through smart outbound strategies and strategic initiatives
• Build and continuously refine outreach sequences based on performance data, always looking for ways to improve efficiency, quality and conversion
• Proactively own and optimize day-to-day processes by identifying what’s not working and improving it before it impacts performance
• Collaborate closely with Sales and Marketing leadership to align go-to-market strategies and optimize performance
• Develop coaching frameworks and scalable playbooks that improve messaging, call quality, targeting, and overall BDR performance
• Represent the BDR team in cross-functional meetings and ensure alignment with broader company goals
• Stay on top of industry trends and continuously explore new tools, techniques, and best practices to improve outbound effectiveness and team efficiency

Benefits

• Up to 3 weeks “work from anywhere” per year
• A hybrid working model – 3 days from the office, 2 days from home