Business Development Representative

Summary

Join fusionSpan's Revenue Operations team as a Business Development Representative (BDR) and contribute to expanding our customer base. You will generate new business opportunities by identifying and qualifying leads, making initial contact, and nurturing them through various outreach strategies. The role involves working closely with the team to support lead nurturing, ensure smooth lead handoffs, and maintain a healthy sales pipeline. You will also track activity, report on KPIs, and provide insights on lead quality and conversion trends. This position requires experience working with nonprofits and familiarity with Salesforce CRM. The company offers a dynamic, hybrid and remote work environment with excellent benefits.

Requirements

• Experience working with nonprofits, associations, or mission-driven organizations
• Familiarity with Salesforce CRM or Salesforce-based solutions
• Understanding of AMS/CRM implementation cycles or digital transformation services

Responsibilities

• Lead Generation and Prospecting
• Research and identify nonprofit and association prospects that align with fusionSpan’s services
• Initiate outreach through cold calls, emails, LinkedIn, and other channels
• Maintain accurate records of lead activities and stages in Salesforce CRM
• Initial Outreach and Qualification
• Make first contact with prospects and gather key information about their needs
• Qualify leads based on alignment with fusionSpan’s solutions and target markets
• Schedule discovery calls or demos for senior team members as needed
• Collaboration and Nurturing
• Work closely with the Revenue Operations team to support lead nurturing strategies
• Ensure smooth handoff of qualified leads to Account Executives or Solution Architects
• Help maintain a healthy, data-driven sales pipeline
• Tracking and Reporting
• Track activity and KPIs regularly to assess performance and optimize outreach
• Contribute to pipeline reports and provide insights on lead quality and conversion trends

Preferred Qualifications

• Experience in an AMS or CRM implementation business
• Experience with Salesforce or Salesforce-based or related products is strongly preferred

Benefits

• Health (PPO), dental, and vision plan – 100% covered for employee
• Long/Short-term disability insurance – 100% covered for employee
• Life and AD&D Insurance – 100% covered for employee
• 401K with up to 5% matching contribution
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays
• 12 weeks for parental leave