Business Development Representative

Summary

Join our team as a Business Development Representative (BDR) and drive growth by closing deals, generating upsells, and supporting partner sales teams. This role involves managing the sales pipeline, converting trial users, driving upsells and renewals, and representing Smartwaiver at trade shows. You will also support partner sales teams, host demos and webinars, track sales metrics, and participate in sales standups. The ideal candidate will have 1-3 years of sales experience, strong communication skills, a self-starter mindset, and tech-savviness. We offer a competitive base salary plus uncapped commission, a comprehensive benefits package, and opportunities for growth and advancement.

Requirements

• 1–3 years of experience in sales, business development, account management, or customer success (preferably in SaaS or tech)
• Strong communication skills – Confident, persuasive, and able to engage customers across phone, email, and chat
• A self-starter mindset – You love hitting (and exceeding) targets and thrive in an independent, fast-moving environment
• Tech-savvy & organized – Comfortable using CRM tools (Salesforce, HubSpot), chat/email automation, and AI-powered sales tools

Responsibilities

• Manage & nurture the sales pipeline – Follow up on inbound leads, schedule demos, negotiate pricing, and close deals
• Convert trial users into customers – Engage with businesses at the end of their software trials to guide them toward a Smartwaiver subscription
• Drive upsells & renewals – Identify customers exceeding their waiver limits, negotiate new plans, and ensure seamless account upgrades
• Represent Smartwaiver at trade shows – Engage with prospects, demo our product, and generate leads at industry events
• Support partner sales teams – Act as a Smartwaiver expert, providing sales guidance, answering questions, and helping partners drive adoption
• Host engaging demos & webinars – Educate partners on Smartwaiver’s benefits, best practices, and new features
• Track & report key sales metrics – Log outreach, conversions, pipeline movement, and revenue impact in Salesforce
• Engage in daily & weekly sales standups – Share wins, discuss roadblocks, and set priorities for ongoing success
• Master our sales process – Learn Smartwaiver’s value proposition, features, and best practices through hands-on training & role-playing exercises
• Stay ahead of the curve – Participate in monthly skill-building (AI tools, negotiation tactics) and quarterly deep dives into market trends, customer success stories, and competitive insights

Preferred Qualifications

Industry experience a plus! – Knowledge of adventure, fitness, or recreation industries is a bonus!

Benefits

• Competitive base salary + uncapped commission – The more you close, the more you earn!
• Comprehensive benefits package – Health, dental, vision, and more
• Growth & career advancement – Join a rapidly growing SaaS company with room to move up!
• Collaborative & supportive culture – Work with a dynamic team that celebrates wins together
• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Non-Exempt employees have a generous accrual policy
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave
• Employee Referral Bonus
• This position is eligible for a $1,000 employee referral