Business Development Specialist

Summary

Join Substance as a proactive SMB Business Development Specialist to expand our presence in the small and medium business market. Identify and engage potential clients, build strong relationships, and contribute to revenue growth. Your expertise in understanding SMB needs is crucial for presenting products and services effectively. You will shape outreach strategies and ensure client success. Responsibilities include identifying new business opportunities, building client relationships, conducting needs assessments, collaborating with marketing, supporting sales, tracking market trends, and maintaining CRM records. The role requires 2-4 years of sales or business development experience, preferably with SMB focus, strong understanding of the SMB landscape, exceptional communication skills, and proficiency in CRM and Microsoft Office Suite. A Bachelor's degree is a plus.

Requirements

• 2-4 years of experience in sales or business development, preferably with a focus on SMBs
• Strong understanding of the SMB landscape and their specific needs
• Exceptional communication and networking skills
• Ability to work in a results-driven environment and meet sales targets
• Detail-oriented with excellent organizational skills
• Proficiency in CRM software and Microsoft Office Suite

Responsibilities

• Identify and pursue new business opportunities within the SMB segment
• Build and maintain strong relationships with prospective clients through networking and outreach initiatives
• Conduct needs assessments and provide tailored solutions that meet the unique requirements of SMBs
• Collaborate with the marketing team to create and execute targeted campaigns that resonate with the SMB audience
• Support sales presentations and proposals to facilitate the conversion of leads into clients
• Track and analyze market trends to inform business development strategies
• Maintain accurate records of interactions and opportunities within our CRM system

Preferred Qualifications

Bachelor's degree in Business, Marketing, or a related field is a plus

Benefits

• Flexible remote working arrangements
• Paid Time Off