Atticus is hiring a
Business Operations Lead

Summary

The job is for a Strategy & Business Operations role at Atticus, a fast-growing Series B startup that connects people with disabilities to government benefits and helps victims of accidents, misconduct, and violence get compensation from insurance. The role involves a mix of strategy, project management, user research, product development, growth marketing, and venture finance.

Requirements

• You were/ are at a top consulting firm and have either been promoted or are about to get there
• You’ve led projects where you mapped complex systems, gathered and analyzed data, made recommendations, and helped design and implement solutions
• You’re a kind and thoughtful colleague who knows how to shape a great team culture, persuasively advocate for your ideas, and get buy-in from others
• You have a demonstrated commitment to doing good and helping people

Responsibilities

• Work with marketing to launch and measure our first podcast ads — research the market to figure out how others handle attribution, then build a system to measure impact and decide what return we’d need to expand audio as a channel
• Craft an experiment to see if adding a chat function to our website boosts conversion without over-burdening our client care team; pick a provider, work with engineering to implement it, train our client-facing staff — then make it live, measure its impact, and decide whether to make it permanent or not
• Interview 20 partner law firms to prioritize the next set of features we’ll build, then partner with Design and Product to craft a formal roadmap and mock up wireframes for our next product launch

Preferred Qualifications

• You have experience with marketplace businesses or complex consumer services (insurance, fintech, medical, real estate, etc.)
• You’ve done consumer-focused research or discovery work, or something else that makes you comfortable interviewing and empathizing with people from all walks of life

Benefits

• Medical and dental insurance with 100% of employee premiums covered
• 15 vacation days & ~19 paid holidays each year (including two weeks at end-of-year)
• Free membership to OneMedical
• $1,000 reimbursable stipend for education and training outside of work
• Student loan repayment assistance, 401(k), and optional HSA
• Free snacks, drinks, weekly lunches, and regular team dinners/events/retreats
• Humble, thoughtful, smart, fun colleagues