Business Operations Lead

Summary

Join Blockchain.com, a leading software platform for digital assets, as their Business Operations Lead. You will play a critical role in enhancing the company's global operating effectiveness, collaborating with various teams and functions. This position offers the opportunity to influence the organization and drive initiatives impacting the bottom line. You will work closely with staff at all levels, contributing to the advancement of Blockchain.com's business lines. The role involves managing relationships with financial institution partners, executing cross-functional projects, and supporting regulatory and licensing initiatives. You will also contribute to the expansion of regulated services and provide project management support for new product scaling.

Requirements

• Bachelor’s degree
• Interest in and familiarity with both cryptocurrency and traditional financial industries
• Entrepreneurial mindset with excellent attention to detail and follow through
• Strong contextualization and second-order thinking ability
• Experience and proven track record in business process management consulting or operations roles in the financial services or technology industries
• Ability to work a flexible full-time schedule to coordinate with global stakeholders
• Creativity, adaptability, tenacity, a sense of urgency and hands-on, roll-up your sleeves work ethic
• Excellent organizational and workload management skills, especially with respect to verbal, written and interpersonal communication skills
• Ability to deconstruct convoluted problems and develop precise plans of action

Responsibilities

• Report to the SVP, Business Operations, and establish strong relationships across functions and management levels to work collaboratively and independently
• Drive relationships with regional financial institution partners, including domestic and international banks, by owning partnership and refresh processes
• Work with executive management, product, finance, compliance, and legal teams to execute initiatives that drive efficiency
• Execute cross-functional projects ensuring the seamless integration of regional and local operations requirements with global shared services functions
• Assist with execution on regulatory and licensing initiatives globally
• Assist with the expansion of a regulated services entities and operations
• Provide project management support to business owners to scale new products from MVP
• Cultivate a deep understanding of operational best practices across regions, and develop the corporate resources, processes, and standards to implement them across operating theaters
• Support cross-functional project management of corporate and business development opportunities

Preferred Qualifications

• 3+ years experience in a top management consulting or advisory services firm
• Knowledge of Lean principles, six sigma and/or business process management concepts
• Advanced user of Excel and Powerpoint with a good familiarity of G-Suite equivalents
• Intermediate or greater SQL proficiency a major plus

Benefits

• Full-time salary based on experience and meaningful equity in an industry-leading company
• Hybrid model working from home & our office in London
• Unlimited vacation policy; work hard and take time when you need it
• Work from anywhere policy
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture