Pacifica Continental is hiring a
Campaign Execution Specialist
Pacifica Continental
π΅ $40k-$60k
πRemote - Worldwide
Please let Pacifica Continental know you found this job on JobsCollider. Thanks! π
Summary
The employer is seeking a Campaign Execution Specialist to manage customer queries, handle complaints, monitor and evaluate customer activity, provide accurate information about promotions, deliver marketing campaigns using CRM tools, and communicate with Sportsbook & Casino Departments. The candidate must have at least 1 year of experience in a similar role within the iGaming industry, be fluent in both English and Portuguese, and demonstrate flexibility to work on shift rotation 24/7.
Requirements
- At least 1 year of prior experience in a similar role within the iGaming industry
- Passion about sports and good understanding of online gaming products
- Excellent communication and a team working spirit
- Fluency in both English and Portuguese language
- Flexibility to work on shift rotation 24/7
Responsibilities
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Handle daily promotions for both Online Sportsbook and Casino
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools)
- Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc
Preferred Qualifications
Experience in using CRM tools/ campaigns is a plus
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Please let Pacifica Continental know you found this job on JobsCollider. Thanks! π