Campaign Manager

Summary

Join Vendelux, a Series A SaaS company, as a Campaign Manager to drive customer onboarding, campaign execution, and prospect engagement. You will be responsible for technical implementation, customer relationship management, and accelerating revenue growth. This role blends technical skills with customer focus to ensure customer success. Vendelux provides a platform that helps companies find the highest ROI events, conferences, and trade shows to attend and sponsor. The company is backed by FirstMark, a leading venture capital firm, and has a leadership team with experience from top companies like Shutterstock, Bain, and ZoomInfo.

Requirements

• 3+ years experience in customer success, marketing or technical implementation roles
• Demonstrated experience with email marketing platforms
• Background in sales outreach, lead nurturing, and prospect engagement
• Proven ability to analyze campaign performance metrics and implement optimizations
• Experience working with CRM systems and managing customer data
• Excellent communication skills with ability to translate technical concepts to non-technical stakeholders
• Track record of managing multiple customer accounts simultaneously
• Self-motivated with high ownership mentality and meticulous attention to detail

Responsibilities

• Interface with customers during onboarding and throughout campaigns
• Conduct introductory calls and explain platform capabilities
• Ensure alignment on goals and measurable outcomes
• Create and review campaign performance reports with customers
• Set up technical infrastructure including domains, email accounts, and deliverability systems
• Configure and validate email sending platforms and authentication protocols
• Create, validate, and implement customer-specific email campaigns
• Monitor performance metrics and resolve deliverability issues
• Continuously optimize campaigns based on performance data
• Upload and manage prospect lists for targeted outreach
• Collaborate with product team to translate customer needs into product improvements
• Help develop self-service tools and automated solutions based on implementation learnings
• Monitor campaign responses and categorize for appropriate follow-up
• Engage with prospects who respond to outreach efforts
• Book and schedule meetings between prospects and sales teams
• Manage the conversion funnel from initial contact to qualified meeting
• Document best practices and develop scalable outreach processes