Care Navigator (Licensed Practical Nurse)

Summary

Join Salvo as an experienced LPN to support our chronic disease patients and contribute to the management and delivery of our care program.

Requirements

• 2+ year of experience as Licensed Practical Nurse
• 2+ years of experience in patient-facing or customer-facing roles
• Excellent customer relation skills, as well as written and verbal communication skills
• Knowledge of medical terminology and proficiency of general medical office procedures
• Familiarity with digital applications like Slack, Coda, Google Workspace, etc
• Strong analytical and proactive problem solving skills
• Self-motivated, results-oriented and strategic thinker
• Personal passion for health and wellness topics
• Must be authorized to work in the United States

Responsibilities

• Provide exceptional care, disease management and health education to patients
• Support goal setting for individual patients asynchronously to help them better manage their chronic conditions
• Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors
• Help clients understand their motivations and create behavior change plans
• Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
• Coordinate with other clinical team members to provide an exceptional patient experience
• Develop and maintain professional, support-oriented working relationships with patients and team members
• Create and distribute health education materials to individual members as necessary
• Work with a cross-functional product team to develop and constantly improve our in-app patient experience

Preferred Qualifications

• Experience working in telehealth or healthcare startup environment preferred
• Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s

Benefits

• Competitive salary
• Health benefits
• Remote work environment
• Flexible time-off
• Professional development and entrepreneurial opportunities