Cash Application Specialist

Summary

Join Mitratech's global team as a Cash Application Specialist and ensure accurate and timely payment processing. This pivotal role involves applying cash receipts, resolving discrepancies, managing workflows, and collaborating with various departments. You will investigate and resolve unapplied payments, maintain accurate documentation, and prepare reports. The ideal candidate possesses strong analytical and problem-solving skills, excellent communication, and experience in cash application or accounts receivable. Mitratech offers a collaborative environment, career development opportunities, and competitive benefits.

Requirements

• Minimum of 2 years of experience in cash application, accounts receivable, or a related financial role
• Proficiency in accounting software (e.g., NetSuite, Salesforce) and advanced MS Excel skills
• Strong analytical and problem-solving skills with a high attention to detail
• Excellent communication and customer service skills for effective collaboration across departments
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Familiarity with banking systems, payment platforms, and cash application best practices
• Understanding of financial compliance standards and internal controls
• Bachelor’s degree in finance, accounting, or experience in a related field

Responsibilities

• Accurately apply all cash receipts, including checks, wires, and ACH payments, to customer accounts and invoices, ensuring proper allocation and reconciliation
• Investigate and resolve unapplied payments, discrepancies, and account adjustments by working closely with the billing and collections teams
• Monitor and manage daily cash application workflows, ensuring all payments are processed promptly to maintain up-to-date account records
• Serve as a point of contact for internal and external inquiries related to payment applications, providing clear and timely resolutions
• Collaborate with collections and billing teams to address payment variances, resolve account issues, and apply credits or offsets appropriately
• Maintain accurate documentation of all cash application activities, adhering to company policies and compliance standards
• Prepare and analyze cash application reports, identifying trends, process gaps, and opportunities for improvement
• Assist in the month-end close process by reconciling cash accounts and providing necessary support to the accounting team
• Participate in process improvement initiatives to enhance the efficiency and accuracy of the cash application process

Benefits

• Competitive benefits
• Opportunities for career development