Channel Marketing Manager

Summary

Join Broadvoice | GoContact, a company transforming business customer connections through cloud communications and contact center solutions, as their growth-focused Channel Marketing Manager in Colombia. You will play a key role in expanding the company's international presence by identifying, recruiting, and enabling strategic channel partners. This position requires collaboration with the US-based team to adapt and deploy successful programs in the LATAM region. The ideal candidate will have extensive experience in channel marketing and partner management within the telecom, cloud, or SaaS industries, with a strong understanding of LATAM partner ecosystems. This role offers competitive compensation, full benefits, and a flexible work culture. You will help shape the future of CX-driven cloud communications and be part of a growing international team.

Requirements

• 5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, or SaaS
• Strong understanding of partner ecosystems in LATAM
• Experience working with VARs, BPOs, and tech alliances—ideally with a background in UCaaS, CCaaS, or CX platforms
• Fluent in English and Spanish
• A self-starter mindset, with the ability to thrive in a fast-paced, remote-first environment

Responsibilities

• Identify, qualify, and recruit new channel partners across LATAM, including VARs, MSPs, BPOs, and technology providers
• Align prospective partners with our CX and CCaaS strategy, focusing on long-term value and co-selling opportunities
• Transition qualified partners to the sales team and support joint go-to-market activities
• Collaborate with US-based Channel Marketing and Enablement to adapt and deploy proven playbooks and scalable programs in your region
• Drive partner readiness and joint business planning to ensure ongoing success
• Serve as a regional ambassador for our brand at events, forums, and networking opportunities

Benefits

Competitive compensation, full benefits, and a flexible work culture