Chief of Staff

Summary

Join Reverence as our Chief of Staff and play a pivotal role in shaping our operating model as we expand. You will be instrumental in refining team management, data/analytics, and customer support, ensuring seamless operational procedures. This project-based role involves tackling both small and large mission-critical projects, such as leveraging AI in sales, developing training programs, and designing valuable reporting functionalities. We seek a highly motivated individual with proven experience in structuring and solving complex strategic challenges, engaging with clients and partners, and shaping key processes. Reverence is a remote-first company with leadership in NYC and Florida, welcoming strong applicants nationwide, with a preference for NYC-based candidates. Competitive compensation, equity options, and a comprehensive benefits package are offered.

Requirements

• Minimum of 2-4 years experience in an elite professional environment
• High degree of comfort with ambiguity and thrive in environments where you need to bring order to chaos
• Strong competency for hands-on engagement shaping the day-to-day operating processes of a front-line workforce – and an ability to lead through thoughtful and thorough communications
• Solid people skills and the ability to operate cross-functionally with a soft touch and empathy where required
• Strong growth mindset and a humble, learning-focused disposition

Responsibilities

• Shape our approaches to team management, data/analytics, and customer support – ensuring smoothly functioning operating procedures
• Engage cross functionally with Reverence’s product team, commercial team, and people team
• Work on projects both small and large that are mission critical for the business
• Utilize AI tools to reshape our Sales Development and outreach functions
• Shape the training program for our front-line personnel and working with trainers to drive A+ implementation
• Design reporting & analytics functionalities, working with product org to connect third-party analytics software to Reverence’s technology and creating reports that are valuable & user-friendly for customers
• Structure and solve complex strategic challenges
• Engage directly with clients and partners
• Shape key processes and collateral related to our engagement in the market

Preferred Qualifications

NYC-based candidates

Benefits

• Competitive compensation. The U.S. base salary range for this full-time position is $60k to $110k USD annually
• Equity options
• Flexible Paid Time Off
• Flexible working hours
• Competitive health benefits
• Home office support
• Commitment to investing in your professional growth
• An office in New York City for visitors and local employees
• Paid sabbatical after 5 years