Chief of Staff

Reverence Care Logo

Reverence Care

💵 $60k-$110k
📍Remote - United States

Summary

Join Reverence as our Chief of Staff and play a pivotal role in shaping our operating model as we expand. You will be instrumental in refining team management, data/analytics, and customer support, ensuring seamless operational procedures. This project-based role involves tackling both small and large mission-critical projects, such as leveraging AI in sales, developing training programs, and designing valuable reporting functionalities. We seek a highly motivated individual with proven experience in structuring and solving complex strategic challenges, engaging with clients and partners, and shaping key processes. Reverence is a remote-first company with leadership in NYC and Florida, welcoming strong applicants nationwide, with a preference for NYC-based candidates. Competitive compensation, equity options, and a comprehensive benefits package are offered.

Requirements

  • Minimum of 2-4 years experience in an elite professional environment
  • High degree of comfort with ambiguity and thrive in environments where you need to bring order to chaos
  • Strong competency for hands-on engagement shaping the day-to-day operating processes of a front-line workforce – and an ability to lead through thoughtful and thorough communications
  • Solid people skills and the ability to operate cross-functionally with a soft touch and empathy where required
  • Strong growth mindset and a humble, learning-focused disposition

Responsibilities

  • Shape our approaches to team management, data/analytics, and customer support – ensuring smoothly functioning operating procedures
  • Engage cross functionally with Reverence’s product team, commercial team, and people team
  • Work on projects both small and large that are mission critical for the business
  • Utilize AI tools to reshape our Sales Development and outreach functions
  • Shape the training program for our front-line personnel and working with trainers to drive A+ implementation
  • Design reporting & analytics functionalities, working with product org to connect third-party analytics software to Reverence’s technology and creating reports that are valuable & user-friendly for customers
  • Structure and solve complex strategic challenges
  • Engage directly with clients and partners
  • Shape key processes and collateral related to our engagement in the market

Preferred Qualifications

NYC-based candidates

Benefits

  • Competitive compensation. The U.S. base salary range for this full-time position is $60k to $110k USD annually
  • Equity options
  • Flexible Paid Time Off
  • Flexible working hours
  • Competitive health benefits
  • Home office support
  • Commitment to investing in your professional growth
  • An office in New York City for visitors and local employees
  • Paid sabbatical after 5 years

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