DoubleVerify is hiring a
Client Operations Specialist

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DoubleVerify

πŸ’΅ ~$85k-$95k
πŸ“Remote - Costa Rica

Summary

Join Doubleverify as an Account Support Specialist and collaborate with the Commercial teams to provide operational support for campaign activation, reporting & optimization, and end of campaign reconciliation. The ideal candidate is highly organized, technically savvy, and has a strong eye for detail.

Requirements

  • Bachelor’s Degree or equivalent/higher level of education
  • Fluent English language
  • Organized with a rigorous attention to detail, drive for excellence, and a positive β€œcan-do” approach
  • Proven communication skills (written & verbal)
  • Experience with Microsoft Office, specifically Excel

Responsibilities

  • Proactive management of operational activities by providing support to the Commercial teams at DV
  • Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations
  • Ensuring the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues
  • Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects
  • Management and/or participation in ongoing product & process improvement initiatives

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