Experian is hiring a
Client Relationship Manager

Summary

Join Experian Health as a Client Relationship Manager and shape the future of U.S. healthcare by building and maintaining trusting relationships with customers, facilitating Quarterly Business Reviews, and driving client adoption for managing support cases.

Requirements

• Healthcare Revenue Cycle experience required
• Familiar with the broad range of Experian Health products and services
• Experience in a Client Relationship Manager role, within healthcare I.T., and management of multiple provider accounts
• Provider based background recommended in PAS and PFS related roles
• Excellent skills in Salesforce.com or a similar CRM

Responsibilities

• Maintain relationships with clients at an operational level
• Connect with the client to assist with issue resolution, goals, projects, and delivering product enhancements
• Facilitate Quarterly Business Reviews in tandem with Sales
• Document action items and go forward strategy
• Facilitate proactive use of our client Community, driving client adoption for managing support cases, knowledge and product enhancements

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays