Grafana Labs is hiring a
Cloud Account Manager in Spain

Summary

The Cloud Account Manager role at Grafana Labs involves managing a book of business for month-to-month customers, understanding their goals with Grafana, supporting their use cases, and identifying revenue expansion opportunities. Responsibilities include proactively managing a book of business, communicating Grafana Labs' value proposition, collaborating with Cloud Success Engineering, and becoming a subject matter expert on Grafana Cloud. Requirements include 1+ years of technical experience, ideally with Open Source technologies or in the Metrics/Monitoring/Observability space, and 1+ years of sales experience within SaaS or Open Source technologies. The role is remote, and fluency in Spanish and English is required.

Requirements

• 1+ years of technical experience, ideally with Open Source technologies, or in the Metrics/Monitoring/Observability space
• 1+ years of sales experience within Saas space or Open Source technologies
• Fluent in Spanish and English (both written and spoken)

Responsibilities

• Proactively manage a book of business to drive product adoption and revenue growth through outbound prospecting and inbound leads
• Effectively communicate Grafana Labs value proposition to increase sales and expand existing customer footprints
• Manage pipeline including activity for sales opportunities within Salesforce
• Collaborate with Cloud Success Engineering to advance existing opportunities and build incremental revenue
• Drive expansion revenue opportunities based on product usage and needs uncovered during customer interactions
• Become a subject matter expert on Grafana Cloud, understanding our product, pricing, and technology to support our customers

Benefits

Equity, bonus (if applicable), and other benefits