Market Insights And Intelligence Manager

Summary

Join Abridge, a healthcare AI company, as a Market Insights & Intelligence Manager. You will lead competitive intelligence research, create enablement assets for sales and partner success teams, integrate market insights into product and go-to-market strategies, synthesize trends into actionable recommendations, and communicate findings to stakeholders. This role requires 4+ years of experience in a related field, preferably in B2B SaaS, strong project management and communication skills, and expertise in quantitative and qualitative research. Abridge offers a comprehensive benefits package including generous time off, comprehensive health plans, paid parental leave, 401k matching, pre-tax benefits, a learning and development budget, and sabbatical leave.

Requirements

• 4+ years of experience in competitive intelligence, product marketing, or other related field, preferably in a B2B SaaS environment
• Proven track record of successfully managing multiple projects involving numerous stakeholders while driving alignment across teams
• Exceptional organizational and project management skills, with experience managing multiple priorities and delivering results in fast-paced environments
• Excellent communication and storytelling abilities to convey insights in a compelling manner
• Strong quantitative and qualitative research skills with expertise in survey design, user interviews, etc
• Ability to synthesize complex data into clear, actionable insights and recommendations, bringing clarity to the ambiguous

Responsibilities

• Lead Competitive Intelligence & Research: Develop and manage Abridge’s competitive intelligence program, conducting win/loss analyses, interviews, and surveys to unearth the latest market insights. Uncover and prioritize gaps in competitive knowledge for existing and future products
• Drive Competitive Enablement: Create and continuously refine enablement assets such as battle cards, in-depth training, and other collateral to support frontline Sales and Partner Success teams. Routinely share company-wide updates to keep stakeholders aligned and informed
• Integrate Insights into Product & GTM Strategy: Partner with commercial and product teams to integrate market insights into roadmap decision-making and go-to-market (GTM) strategy
• Synthesize Trends into Actionable Recommendations: Analyze and synthesize trends from market research to support product roadmap planning, messaging resonance, marketing strategies, and customer health initiatives
• Deliver Clear, Actionable Outputs: Translate insights from competitive and customer voice programs into clear, actionable recommendations that drive alignment and decision-making across cross-functional teams. Track the adoption and impact of delivered assets to refine future outputs
• Document & Communicate Research: Maintain rigorous documentation of competitive research and insights, sourced both independently and from teams across the company. Communicate findings through newsletters, reports, and presentations to ensure stakeholders remain aligned and informed

Benefits

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
• Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA
• Paid Parental Leave: 16 weeks paid parental leave for all full-time employees
• 401k and Matching: Contribution matching to help invest in your future
• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
• Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more
• Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment
• Compensation and Equity: Competitive compensation and equity grants for full time employees