Commercial Lines Account Manager

Summary

Join World Insurance Associates as a Commercial Lines Account Manager in this remote Florida-based role. You will manage a high volume of insurance business, ensuring timely and accurate task completion. Building client loyalty through excellent service and communication is key. Responsibilities include handling renewals, service requests, claims, and new policies. A minimum of three years of commercial account management experience and a Property & Casualty license are required. This position offers the opportunity to work remotely and be part of a rapidly growing insurance brokerage.

Requirements

• Bachelor’s degree or equivalent work experience
• Three years minimum Commercial Account Management experience
• Property & Casualty License
• Valid driver’s license and insurance
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Able to work independently and enjoy a high degree of interaction with team members
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
• Ability to maintain a professional demeanor and positive attitude

Responsibilities

• Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Preferred Qualifications

Applied/Epic or similar agency management software experience

Benefits

• Remote work
• Equal Employment Opportunity