Commercial Sales Representative

Summary

Join DigiCert as a Commercial Sales Representative (Spanish Speaker) and drive renewal strategies, build customer relationships, deliver business outcomes, mitigate risks, and provide valuable insights. This remote position focuses on Hispanophone countries and requires managing the full sales cycle in the software industry. You will proactively engage with key decision-makers, guide customers to support channels, define success plans, and interpret usage information to minimize churn. The role also involves demonstrating product functionality, gathering customer feedback, and presenting compelling sales plans. DigiCert offers a competitive benefits package.

Requirements

• 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)
• Professional working proficiency in Spanish & English (essential)
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

Responsibilities

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences

Preferred Qualifications

Professional working proficiency in Portuguese (beneficial)

Benefits

• Uncapped Commission
• Achievers club awards & Incentives
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance