Community Manager

Summary

Join IOG, a technology company focused on Blockchain research and development, as a Community Manager to foster and expand the Cardano community in Japan. This role involves developing relationships with local SPOs and DReps, creating opportunities for Japanese stakeholders to engage in Cardano's governance, and ensuring effective communication between local developments and the global ecosystem. You will be responsible for engaging with key community members, creating bilingual content, managing social media presence, planning and executing events, building strategic partnerships, and providing data-driven reports on community sentiment and growth.

Requirements

• Minimum of  3  years experience in a community or marketing role
• Solid knowledge and understanding of key social and community platforms in Japan (how each can be used to deliver commercial goals and develop organizational capability)
• At least 1 year of experience in the Cardano ecosystem, either professionally or as an active community member
• Proven experience in Marketing, Communications, Journalism, Media Studies, or a related field
• Experienced and confident in data-driven approaches, recognising how a creative idea translates into business value
• Good technical understanding of blockchain and crypto technologies and ecosystems
• Fluent Japanese and English (written and spoken)
• Proven experience in translation and localization, adapting messages to culturally appropriate formats
• Familiarity with Japanese online forums, communities, and communication norms and existing network of contacts within the Japanese blockchain community
• Understanding of Cardano, including staking mechanisms and governance structures
• Awareness of the broader crypto landscape, especially in Japan
• Excellent written, verbal, and presentation abilities
• Comfortable collaborating independently and within teams
• Skilled at using social media management tools and platforms
• Strong time-management and organization skills; able to plan and execute events smoothly
• Capable of producing data-informed reports on community sentiment, growth, and engagement metrics
• Passionate about building and nurturing diverse online communities

Responsibilities

• Develop and execute tailored initiatives (online events, meetups, AMAs, social media campaigns) for the Japanese community
• Engage with  key community members and maintain a regular reporting cadence
• Encourage Japanese stakeholders to join Cardano’s governance (e.g., explaining voting/proposal mechanics, highlighting success stories), and foster increased engagement
• Keep current with Cardano and IO developments, ensuring timely and accurate communication to the Japanese community
• Create or adapt high-quality, engaging content in Japanese and English, including blog posts, articles, forum discussions, and social media updates
• Regularly translate critical announcements or documentation to ensure the Japanese community is informed of global developments—and vice versa
• Produce feature stories (e.g., project spotlights, interviews) that showcase local contributors to the broader Cardano ecosystem
• Manage and grow IOG presence on relevant Japanese platforms (Line, Twitter, Discord), ensuring culturally appropriate messaging and timely responses
• Maintain positive, respectful dialogue in forums and social channels
• Address inquiries and concerns promptly and professionally, coordinating with internal teams or external moderators as needed
• Plan, attend, and coordinate spaces, workshops, and meetups (governance-focused, new feature demos, networking) to connect Japanese stakeholders
• Encourage local participants to engage in global events and gatherings, boosting visibility and cross-community collaboration
• Work closely with the global team and other community managers to share best practices and ensure consistent messaging
• Build and maintain strong relationships with key influencers, community leaders, and partners within the Japanese blockchain space
• Act as a champion for local priorities, relaying critical feedback and opportunities back to the global team for further support or resources
• Track key community indicators (growth, engagement, sentiment) and compile regular reports
• Gather both qualitative and quantitative insights on community sentiment, ecosystem health, and governance participation
• Provide clear recommendations to the broader IO/IOG team on emerging issues, improvement areas, and knowledge gaps

Benefits

• Remote work
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development opportunities
• Competitive PTO and Sick Leave plan